When it comes to the use of technology such as smartphones and tablets in the workplace, it’s important for employers to account for employees who are experiencing vision loss by adapting their policies accordingly, says Jennifer Teague, vice-president of research and education at the Canadian Standards Association.

A new report by the CSA Group examined how people who are blind, deafblind or have low vision learn to use personal digital technology and how well they’re supported by current instructional materials.

According to Teague, individuals with vision loss struggle in four areas: choosing a device, learning how to use it, installation of applications and troubleshooting. While built-in device instructions is the most preferred form of support, the human element is still appreciated........

© Benefits Canada