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AI is learning from social media’s mistakes

OpenAI’s new ChatGPT safeguards for teens echo the changes Meta agreed to make, but chatbots pose a harder problem

Jc Milhet / Hans Lucas / AFP via Getty Images

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When OpenAI flipped a switch last month, millions of teenage ChatGPT users found homework nudges, timed break reminders, and a chatbot newly forbidden from flirting back. Eight days later, across town, a jury in Oakland never got the chance to rule on whether Meta $META 1.08% owed billions for what it had built for kids on Instagram and Facebook.

Meta agreed to pay up to $18 billion and rewrite how Instagram and Facebook treat teenagers, without a jury ever deciding whether the company broke the law.

What OpenAI built already looks like a preview of what that settlement is about to force onto Meta’s apps. But it also shows why the same bargain may be harder to strike with a chatbot.

A checklist built from Meta's mistakes

ChatGPT for Teens reads........

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