Inside the Comcast Lawsuit Claiming Sales Reps Were Tied to Chairs and Pelted With Cream Pies

An ex-employee claims a Comcast manager organized monthly “splat sessions” targeting low-ranked staff.

BY BRUCE CRUMLEY @BRUCEC_INC

Timely reminder to all employers: There are many effective methods of motivating staff, but intimidation and humiliation aren’t among them—and those usually wind up being counterproductive. Moreover, they can generate strong employee blowback, as cable giant Comcast is now discovering from an ex-worker suing over an alleged pie-in-face ritual targeting underperforming sales representatives.

The most recent lesson of how businesses using boot camp or fraternity hazing techniques to motivate people can backfire came in a Connecticut court case filed........

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