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For all their charm, digital banks still leave me tearing my hair out

24 0
10.06.2026

Wednesday 10 June 2026 1:24 pm

For all their charm, digital banks still leave me tearing my hair out

By: Simon Hunt

City Editor

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Digital banking apps are great - until something goes wrong

I admire London’s digital banks. But three events in the past month have made me realise I’m not parting ways with my high street bank any time soon.

The first was dodgy transactions that started showing up on my Revolut account. I was being charged for random TfL tube journeys. I had a feeling this was odd, partly because I use an Oyster card, and partly because, er, I wasn’t in the country. I cancelled my card and ordered a new one – but I struggled to find anywhere or anyone to report the fraud to. So that’s a few quid I’ll never get back. 

When something similar........

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