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Anthropic's AI expert spends half her time saying no: Here's why

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09.09.2026

Kristen Swanson's job is teaching people to use AI better. Most of that job, she says, involves telling them when to close the laptop and do the work themselves.

Swanson, who leads AI fluency research at Anthropic, calls it a "discernment tax". For tasks someone is already skilled at, reviewing and correcting an AI's output can take longer than just doing the task directly.

Delegating boring data analysis tasks does make sense; however, letting AI generate text on a topic........

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