Imagine your team has been tasked to deliver a high-stakes policy paper under intense time pressure. Everyone turns to generative artificial intelligence (AI) and within minutes, it delivers a full draft complete with structured arguments and authoritative-looking citations.

The team then transfers the AI-generated text into the corporate template, polishes the narrative flow and structure, and gives it one final check before sending it up the chain. Leadership takes a glimpse of the polished-looking draft, and – assuming the underlying research has already been verified – signs off and publishes.

This scenario is not hypothetical. South Africa’s Draft National AI Policy had to be withdrawn earlier this year after reviewers found a number of the citations pointed to journal articles and authors that didn’t exist. Ironically, the mistakes were introduced by AI.

Similarly, last year, consultancy firm Deloitte provided a partial refund to the Australian government after admitting that generative AI had been used to help produce a commissioned document which contained fabricated citations and referenced quotes from sources that simply did not exist. The report cost Australian taxpayers A$440,000.

But the cost of letting AI do our work and thinking also comes at a cost to our........

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