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Andrew Busby

Andrew Busby

Fortune

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Sainsbury’s trials new concepts and technology in bid to boost customer experience

Sainsbury’s “mission-based” strategy is a back-to-basics, cutting-edge technology approach for the future.

friday 10

Fortune

Andrew Busby

A John Lewis makeover: How I reinvented my personal style

Post Dame Sharon, John Lewis is returning to its roots, and customer service is forming the cornerstone of this renaissance.

29.04.2025 20

Fortune

Andrew Busby

From outcast to on-track: How M&S found a culture to turn a crumbling business around

M&S is enjoying four years of growth under the leadership of Archie Norman and Stuart Machin however there is still much more to do and they are not...

27.03.2025 10

Fortune

Andrew Busby

Signs of recovery for John Lewis after strategic reset, but ‘the best is yet to come’

New chair Jason Tarry said that the Partnership “has the right plan focused on retail”, and it certainly feels like the business is back to being...

14.03.2025 9

Fortune

Andrew Busby

Currys enjoys strong peak trading with AI laptops and premium mobiles driving sales

In its peak trading update, U.K. electrics retailer Currys, reported strong trading and an uplifted profit outlook.

28.01.2025 6

Fortune

Andrew Busby

You’d be forgiven for thinking that technology innovation in retail is all about AI. And for 2025, you’d be right

Here's what company's such as VusionGroup and Nibble are doing to improve the experience for retailers and consumers alike.

27.01.2025 10

Fortune

Andrew Busby

Has Asda’s painful divorce from Walmart led to its terminal decline, or can boss Allan Leighton turn the grocer around?

With falling sales and new boss Allan Leighton saying the turnaround 'could take 3-5 years', what does the Leeds-based business need to do to avoid a...

23.01.2025 10

Fortune

Andrew Busby