Woman says 5-star hotel refused washroom access during emergency, internet divided

A woman’s claim that 5-star hotel Shangri-La denied her access to a washroom during an emergency has triggered an online debate. While some users questioned the hotel’s refusal, others argued that private hotels can restrict facilities to guests. Social-media users also debated the relevance of the Indian Sarais Act, 1867.

New Delhi: A woman’s claim that she was denied access to a washroom at a five-star hotel during an emergency has sparked a debate on social media over whether hotels should allow non-guests to use their facilities.

According to a post circulating online, the woman said she urgently needed to use a washroom but was refused entry at the Shangri-La because she was not staying at the hotel.

Her account has since drawn attention online, with users debating both the hotel’s right to restrict access and........

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