Apple Declares iPhone X Obsolete, Ending All Hardware Repairs Nearly Nine Years After Its Debut
Apple has officially classified the iPhone X as "obsolete," the company's strictest product-lifecycle designation, ending all hardware service and repair availability for a device that helped define the modern smartphone era when it launched nearly nine years ago.
Apple made the update this week to its "Obtaining service for your Apple product after an expired warranty" support page, moving the iPhone X from its "vintage" products list to its "obsolete" list. The 15-inch 2018 MacBook Pro received the same reclassification in the same update, according to 9to5Mac, which first reported the change.
The iPhone X launched in November 2017 and was pulled from sale in September 2018, after roughly 10 months on the market. Under Apple's product lifecycle policy, devices generally move from "vintage" to "obsolete" status more than seven years after the company stops distributing them, though the exact timing of that reclassification is ultimately left to Apple's discretion.
Once a product reaches obsolete status, Apple and its network of Apple Authorized Service Providers stop offering hardware repairs for it entirely, and service providers are no longer permitted to order replacement parts, regardless of whether a customer is willing to pay out of pocket for........
