If you’ve hired, you’ve probably been here: after parsing hundreds of resumes, you’ve narrowed your search down to a small handful of highly-qualified candidates. Each possesses a different combination of strengths and weaknesses: one may check all the right boxes, but struggles to communicate their thoughts clearly. Another has excellent emotional intelligence and a growth mindset, but has some concerning skills gaps. Any one of these finalists could do the job, but none are 100 percent ideal.

Hiring has always been an imperfect science, but it also comes with sky-high stakes. Get it right, and you’re adding someone who can push your team and organization forward in ways you may not have even expected. Get it wrong, and you're looking at misalignment, a costly rehire process, and—if you're not careful—lasting damage to your team culture.

I’ve been hiring for nearly 20 years, and to this day, it’s still one of the parts of my job I take most seriously. In that time, I’ve made some excellent hires, and honestly, I’ve also made some awful ones. And while hiring is never a job I will outsource, AI can be a very useful thought partner when it comes to quieting the noise and making the right choice. Here’s how.

The Psychology Of Tough Choices

There’s a reason that hiring keeps leaders up at night. Decision paralysis is a........

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