Why aviation crisis caused a meltdown
Every few years, India gets a reminder of just how fragile its aviation ecosystem really is. This time, it took a week-long meltdown at IndiGo a prominent airline service, hundreds of cancellations, airports reduced to holding zones for luggage, and passengers stranded across the country, to expose a truth policymakers prefer to ignore: when a major chunk of the market is controlled by just two airlines, one company’s internal crisis becomes a national emergency. IndiGo’s shortage of pilots, triggered by the rollout of long-delayed fatigue-management rules, should have disrupted one airline. Instead, it paralysed India’s entire aviation network .
Fares shot up to Rs40,000-80,000, refunds lagged for days, and alternative carriers simply didn’t have the capacity to absorb the shock. In a competitive market, passengers would have options. In India’s duopolistic one, they had none. The fatigue rules themselves were not the villain. Pilot exhaustion is a well-documented safety threat globally, and aligning India’s Flight Duty Time Limitations (FDTL) with international norms is long overdue. But the transition was........





















Toi Staff
Sabine Sterk
Penny S. Tee
Gideon Levy
Waka Ikeda
Grant Arthur Gochin
Daniel Orenstein
Beth Kuhel