Norfolk was second fastest with the average call response time being 7.16 seconds; the mean answer time for each month is under eight seconds.

Quickest was the neighbouring force Lincolnshire, taking an average of seven seconds to answer 999 calls. Suffolk took 17 seconds.

The analysis of police.uk data by personal injury company claims.co.uk calculated the average time it took for a call to be transferred to each police force in the UK from March 2023 to February 2024.

READ MORE: Norfolk police among best for 999 response time targets

The Home Office began to publish 999 response call times in 2022 in a bid to “further improve the speed of the service provided to the public.”

The national target is to answer 90pc emergency calls in less than 10 seconds.

The first performance table showed Norfolk ranked fifth with the more recent data suggesting its performance has improved.

Bedfordshire Police had the slowest response time taking more than half a minute to answer a 999 call on average.

QOSHE - Norfolk police has second fastest average response time to 999 calls - Simon Parkin
menu_open
Columnists Actual . Favourites . Archive
We use cookies to provide some features and experiences in QOSHE

More information  .  Close
Aa Aa Aa
- A +

Norfolk police has second fastest average response time to 999 calls

7 9
15.04.2024

Norfolk was second fastest with the average call response time being 7.16 seconds; the mean answer time for each month is under eight seconds.

Quickest was the neighbouring force Lincolnshire, taking an average of seven seconds to answer 999 calls. Suffolk took........

© Norwich Evening News

Get it on Google Play