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The Importance of Lifelong Learning

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Behind the Review host and Yelp’s Small Business Expert, Emily Washcovick, shares a look at this week’s episode of the podcast.

Josh Campbell is a third-generation heating and cooling expert, specializing in residential heating and air. His company, founded by his grandfather, is based in Richardson, Texas, just north of Dallas, where it gets both extremely hot and extremely cold, so he needs to know his stuff and have a staff of experts.

Rescue Heating and Air boasts 4.5 stars on Yelp out of more than 220 reviews. The company employs more than 40 people and expects to do $14 million in business in 2022. Josh is about to purchase a plumbing company, so in addition to HVAC work, Rescue Heating and Air will also handle plumbing problems.

That kind of success and growth doesn’t happen overnight, and it doesn’t happen without great leadership. Josh has worked hard to become not just a good leader, but a great one.

“When I think of leadership, I think of a head coach, right? A mentor or a guide. I think those are the best leaders,” said Josh. “I once heard an analogy of the garden stakes that you plant on a tree to help the tree grow up properly. That's what leadership is in my mind.”

Another part of being a great leader is........

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