In-office work mandates are really all about control, not efficiency or value
Recent research led by Pitt professor Mark Ma and graduate student Yuye Ding sheds light on the complex reasons behind organizational leaders' decisions to force employees to return to working in-office. And it turns out that managers' motivations diverge significantly from the commonly stated objectives of improved productivity and financial performance.
Ma told me in an interview that the push for more in-office work is more closely associated with managerial desires for control and a tendency to attribute organizational underperformance to the workforce, rather than evidence-based strategies aimed at enhancing corporate value.
Reports from organizations such as Hubstaff and Thumbtack reveal that remote work can lead to higher efficiency and productivity, challenging the assumption physical office presence is inherently more productive. Furthermore, insights from McKinsey and Aquent highlight that remote and hybrid models done right foster high-performing teams and support diversity and innovation compared to in-office models.
However, the imposition of rigid, top-down return-to-office mandates without employee consensus can have detrimental effects, including increased turnover and diminished morale, as........
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