Ambiguity is an inseparable part of most workplaces. Tasks can be poorly defined or have many different solutions. Colleagues and managers send mixed messages or seem to say one thing and mean another. Some roles depend on making sense of complexity, while others require finding calmness within the uncertainty.

There are more than 70 years of research investigating tolerance of ambiguity as a personality trait. Early research in the mid-20th century found low tolerance of ambiguity related to autocratic styles, while recent research indicates higher ambiguity tolerance is associated with positive workplace outcomes, especially in managerial and leadership roles.

There is ongoing debate about whether a person’s approach to ambiguity can be classified as a personality trait. But it is certainly a useful construct in understanding people and their approach to work.

Ambiguity is a significant and enduring part of most jobs. It arises from complex organizational structures, poor planning, and incomplete communication. While our thoughts and experiences are complex, we have limited bandwidth and skill to communicate them with others.

Adaptability can be a crucial skill in the ever-evolving world of work. The ability to find clarity and direction amid complexity is a powerful asset, driving stability and consistent success in any organization.

Although ambiguity is a part of every workplace, some teams and jobs are more complex than others.

The key to thriving in uncertain environments starts with understanding yourself. Before attempting to........

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