New findings from this Gallup poll show how Americans are using AI for health advice

A Gallup poll, backed by similar surveys, found that nearly a quarter of U.S. adults had used an AI tool for health information in the past month.

The OpenAI logo is seen on a mobile phone in front of a computer screen which displays the ChatGPT home Screen, March 17, 2023, in Boston. [Photo: Michael Dwyer, File/AP Photo]

When Tiffany Davis has a question about a symptom from the weight-loss injections she’s taking, she doesn’t call her doctor. She pulls out her phone and consults ChatGPT.“I’ll just basically let ChatGPT know my status, how I’m feeling,” said the 42-year-old in Mesquite, Texas. “I use it for anything that I’m experiencing.”Turning to artificial intelligence tools for health advice has become a habit for Davis and many other Americans, according to a West Health–Gallup Center on Healthcare in America poll published Wednesday. The poll, conducted in late 2025 and backed up by at least three other recent surveys with similar findings, found that roughly one-quarter of U.S. adults had used an AI tool for health information or advice in the past 30 days.Dr. Karandeep Singh, chief health AI officer at the University of California San Diego Health, said AI tools, many of which now incorporate web search, are an upgraded version of Google health searches that Americans have been doing for decades.“I almost view it like a better entry portal into web search,” he said. “Instead of someone having to comb through the top, you know, 10, 20, 30 links in a web search, they can now have an executive summary.”

Most recent AI health users........

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