A Death in a Cubicle Undermines the Case for In-Person Work
The recent, tragic story of Denise Prudhomme, a 60-year-old Wells Fargo employee who was found dead at her cubicle four days after she came into her office, challenges the prevailing narrative about the supposed social and collaborative benefits of in-person work. Prudhomme's death went unnoticed in an environment that is often portrayed as fostering better communication and team cohesion. This disturbing reality casts serious doubt on the claims made by many corporate leaders that bringing workers back to the office is essential for their well-being and collaboration. The story reveals a stark contrast between the idealized vision of in-office work and its practical shortcomings.
Corporate leaders frequently argue that remote work results in isolation and a loss of team spirit, emphasizing that the physical presence of employees is necessary to maintain a connected and innovative workplace. Yet, Prudhomme's case suggests otherwise. Despite being in the office, her presence—or rather, her tragic absence—went unnoticed for days. This raises a profound question: How can an employee die at her desk and remain undiscovered for so long in a place supposedly designed to enhance collaboration and human connection? Several employees noticed a foul odor but attributed it to faulty plumbing rather than the grim reality. This oversight reveals a significant disconnect between what companies claim about in-person work and what actually happens on the ground.
The death of Denise Prudhomme is a stark reminder that the supposed benefits of in-person work are often overstated or misunderstood.
Recent research adds another layer to this discussion. The Survey of Working Arrangements and Attitudes (SWAA), led by Nick Bloom and his colleagues, shows that employees spend only about 80 minutes on in-person activities during a typical office day. The rest of their time is spent on tasks like video conferencing, emailing, and using communication tools—tasks that are equally manageable from home. These findings highlight the inefficiencies of in-office work, where........
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