As the person privileged to lead almost 55,000 Bunnings team members across Australia and New Zealand, my top priority is to ensure all of them arrive home from work each day safe and well. It’s the same for our customers. We work hard to earn their trust and loyalty, especially by creating a safe and welcoming environment in our stores.

So when I keep hearing and seeing footage of my teammates being shouted at, spat on, punched, kicked, and threatened with hammers, knives and even shotguns, I take that to heart. Every team member has a life outside Bunnings, and we want them to be happy and healthy.

Whether it’s a 15-year-old girl starting her first job, or our........

© The Sydney Morning Herald