Artificial intelligence is a transformative and disruptive technology, affecting every person’s life. Whether you are shopping online, interacting with a customer service center, reading information on a website, getting medical care, passing through airport security or driving in an autonomous vehicle, it is highly likely that that AI is involved.

Any time AI touches our lives, there is a chance that something may go wrong. AI models must be trained with data, and sometimes the data will inadvertently mislead the AI models. This may lead to misguided AI-driven advice or information — or in the worst case, a missed medical diagnosis that can lead to poor health outcomes.

So who is responsible?

The courts will need to wrestle with enough such cases to define laws that provide meaningful insights and resolution. Generative AI that uses large language model have already kept the courts busy, focusing on data copyright infringements. Yet when the courts rule in favor of plaintiffs and establish liabilities, it begs the question: Is insurance needed?

For the consumer, should they purchase insurance to protect against misinformation and poor guidance offered by AI........

© The Hill