Aran Bradbury died in August last year at the age of 34, having taken an act to end his own life.

He was found unresponsive at his home in Great Melton after paramedics were sent there following a call made by a worker from drug and alcohol services Change Grow Live with concerns about his welfare.

During an inquest into his death, the prioritisation of this call was put under scrutiny, with Mr Bradbury's history of mental ill health limiting how the call was categorised.

Stock image of a 999 call handler (Image: Archant © 2013) This, in turn, resulted in the call being given a lower priority and therefore a slower target response time for an ambulance.

The case prompted assistant coroner Christopher Leach to publish a prevention of future deaths report citing his fears about the way calls relating to mental health are prioritised.

The court heard evidence that 999 call handlers are given a series of questions and prompts to ask callers, which in turn digitally generates the........

© Norwich Evening News