SAN FRANCISCO — Users of Slack, the workplace messaging platform owned by Salesforce, reported problems on Wednesday morning. Some people said they had trouble loading the app and connecting to their workspaces in the middle of the U.S. workday.

Outage-tracking site Downdetector said user reports pointed to problems with Slack beginning at 10:01 a.m. Eastern time. "User reports indicate problems with Slack since 10:01 AM EST. How is it affecting you?" Downdetector posted on X at 10:15 a.m., using the hashtag #SlackDown.

According to an analysis of Downdetector's chart by the online community DesignTAXI, the volume of user reports began surging at about 9:48 a.m. Eastern. Users turned to social media to describe connectivity problems.

Slack's status page showed an active incident under investigation, according to the monitoring service Pulsetic, which tracks the company's official status updates. "We're investigating a new incident," the notice said. It said that "some users may be experiencing delays when loading Slack and when using Slack features." The company added that it was working to understand the full impact on users.

Slack classified the incident as minor. It did not immediately say what caused the problems or how many........

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