Are you interested in pursuing work as an expert witness? I recommend you consider it if you're seeking mind-expanding and wallet-expanding work.

Let me start with my own experience because it's the bulk of what I have to go on! Here are the three types of cases to which I offer my expertise: customer service expert witness, hospitality expert witness, and customer experience expert witness.

I only take cases I believe in, and I enjoy applying my own experience as a customer service consultant and customer experience consultant in a venue that's so different from where I usually spend my day and my brain cells.

Whether expert witness work replaces your main gig or doesn't (and I think generally it won't because continuing as a practitioner in your field is actually an attraction in getting this kind of work), it's a fabulous source of potential income. Money aside, I predict that you, like me, will find it fascinating to be participating in our country's system of justice.

Related: New York Lawyer Uses ChatGPT to Create Legal Brief, Cites 6 'Bogus' Cases: 'The Court Is Presented With an Unprecedented Circumstance'

There are not all that many legal barriers to you entering this field. But do you have the mindset, even the interest, for what this takes? Here are my opinions on this, based on my work and qualifications as a customer........

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