3 Ways Leaders Can Make the Most of Complaints
For some reason, complaining has a negative connotation. Some people vent just to get a particular concern off their chest, while some are habitual complainers. Either way, is complaining a bad thing? Absolutely not. To complain about one thing or the other is natural and, to some extent, normal. Show me a person who never complains about anything and I will show you a person who is not daring. Complaining is synonymous with curiosity. It is easier to complain about something unfavorable than to correct the issue.
A complaint generally has an underlying message. Sometimes, it is a sign of a prolonged and unresolved issue. The longer an issue lingers, the weightier the complaint. Some people complain a lot, others not as much. Overall, everybody complains in some fashion or another—even those who don’t want to admit it. Think of a time when you complained about a nagging colleague or some condition at work.
In the workplace, if an associate says, “I don’t like my job anymore,” it is........
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