In an earlier era, the prototypical inhabitants of the C-suite were unquestioned and unquestioning. They issued orders, barked commands, and spent very little time mastering the arts of listening.

A classic example of old-style dictatorial leadership was Jack Welch, CEO of General Electric from 1981 to 2001. Welch was demanding, opinionated, and tyrannical, more famous for firing than hiring people. He struck fear into the hearts and minds of employees.

But times have changed.

We’re living in a time defined by change: Our world is becoming rapidly more digitized; workplace gender roles are evolving; AI is rapidly transforming the world of communication and more; our planet is........

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