In our quest to maintain harmony, avoid conflict, and prevent hurt feelings, we’re sometimes tempted to sugarcoat the truth. While being polite is generally seen as a positive trait, excessive politeness can muddy the waters of communication, leading to misunderstandings and leaving important issues unresolved.

As I explain in my book, 13 Things Mentally Strong People Don’t Do, taking responsibility for your emotions and allowing other people to take responsibility for........

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