Trust. You might argue that nothing much happens in organizational life without it. Leaders need to trust their workers. Workers need to trust their leaders. Customers and companies need to trust each other, as well as suppliers and companies, and so on. When there’s a circle of trust, good things can happen. When trust is lacking, everything is hard – or stuck.

So, what can neuroscience teach us about trust? Most generally, we know that trust is something we decide unconsciously in areas where we make all our important decisions. That means that it happens fast – we decide, for example, that a face is the face of someone we can trust in less than half a second.

But what........

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