There is no part of the federal government that Americans depend on more than the Social Security Administration. It is the agency that is charged with administering the earned benefits of millions. Unfortunately, after one year into President Donald Trump’s second term, SSA is in disarray. The Washington Post recently took an in-depth look at the SSA and reported among other things that:

SSA officials are likely to respond to the Washington Post story by pointing out that a recent SSA inspector general argued that SSA has made major improvements. Fox News reported that:

There is one catch with the inspector general’s report, and, to paraphrase Joseph Heller, it is one heck of a catch. This summer SSA changed “the type of data it reports publicly, removing information like callback wait times.” SSA Commissioner Frank Bisignano told members of Congress over the summer that SSA changed the metrics because reporting the wait times might discourage people from calling the agency. Yes, you read that correctly. So, rather than fixing the problem SSA decided to not share the data. This might be a solution to a public relations problem, but it is not going to help beneficiaries in the slightest.

There is no doubt about the fact that 2025 was a tumultuous time for SSA. The year began with Elon Musk, the then head of the Department of Government Efficiency (

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