The Trump administration is illegally using the Social Security email list to spew political propaganda. That email list likely includes everyone with an online Social Security account—over 100 million people, both current and future Social Security beneficiaries. The purpose of the list is for the government to share important information about Social Security benefits.

On July 2, the Trump administration sent an email from Commissioner Frank Bisignano, ostensibly to mark America’s 250th birthday. The email, like a similar one sent a year ago, is a fully political document.

Bisignano begins by bragging about President Donald Trump’s tax bill without mentioning:

Trump’s bill cuts over $1 trillion from Medicaid and the Affordable Care Act, which is causing hospitals around the country to close—a disaster for seniors, especially those living in rural areas.

Trump’s bill gives massive tax cuts to the ultra wealthy, including trillionaire Elon Musk.

Trump’s bill does not end taxes on Social Security benefits, but does weaken Social Security’s long-term finances.

Bisignano then goes on to tout allegedly improved customer service. Widespread media reports show that customer service has massively deteriorated since Musk’s DOGE pushed out more than 8,000 of Social Security’s most experienced, knowledgeable workers. These reports include first-person stories where even highly educated people with Social Security expertise have faced months-long nightmares to resolve simple errors that cut themselves or their family members off from benefits.

Shortly after Bisignano was confirmed last year, Social Security removed longstanding customer service metrics from its website. Since then, Bisignano has cherry-picked his own metrics and used them to mislead.

Bisignano moved many of the remaining Social Security office workers to answering phones, while other essential work piles up. Then, he brags about shorter waits on the phone. What he doesn’t mention is that if you hang up in frustration, or talk to........

© Common Dreams