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Mark Speare

Mark Speare

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Automation Fatigue: How A.I. Contact Centers Are Burning Out the Humans Behind Them

Automation Fatigue: How A.I. Contact Centers Are Burning Out the Humans Behind Them

Mark Speare, a fintech executive with experience across B2B and B2C SaaS, customer success and trading technology, examines how artificial...

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Mark Speare