New Delhi: A high-level panel of experts from Indian Institute of Technology (IIT) Kanpur and Madras has found that artificial intelligence (AI) tools, particularly Claude AI, were used to gain access to the Central Board of Secondary Examination’s (CBSE) On-Screen Marking (OSM) system, reported the Economic Times (ET). The report of system vulnerability and AI usage comes as thousands of Grade XII students struggle to log into the re-evaluation portal and address their grievances.

According to the New Indian Express, persisting technical glitches prevented students from accessing the OSM portal and submitting applications on Wednesday (June 3), even as CBSE claimed that thousands of requests had been successfully processed.

Hundreds of students report technical glitches

Krishna, a student, wrote on X, “Facing a major issue with the revaluation portal. I spent four hours trying to apply, carefully filling in all the reasons. However, every time I hit submit, it shows an error and fails.I have already tried twice. Please help! Who should I contact to resolve ?” To this, CBSE’s X account replied, “Please check your direct message. CBSE team will assist you.”

Krishna is one of the hundreds of students who have taken to social media to complain of the technical irregularities in the newly implemented digital evaluation system. Another student Ankush said on X, “I’m able to login and can even select the question and flag the issue, but whenever it comes to the payment page, it [the system] keeps getting refreshed or shows an error. What should I do?”

Also read: CBSE Faces Fresh Scrutiny Over Ignoring OSM Tender Warnings, Dry Run Flags

Advocate Vineet Jindal, voicing student complaints, said, “A mother recently shared her grievance with me. Her son was placed in the re-test category in three subjects and applied for copies of his answer sheets on May 20. However, even till today, he has not received the answer sheets.”

In another post on X, he wrote, ” I have received many emails with proof of........

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