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Walmart CEO says that the retail giant and its AI shopping assistant aren’t using personal information to set prices amid rollout of digital labels

11 0
27.09.2026

Walmart CEO says that the retail giant and its AI shopping assistant aren’t using personal information to set prices amid rollout of digital labels

Walmart is aiming to assuage customers’ fears about its new pricing technology as it rolls out digital price labels at its stores.

In a statement posted on the company’s website, Walmart Inc.’s CEO John Furner vowed that the Bentonville, Arkansas-based retailer isn’t using personal information like income, shopping history or a customer’s willingness to pay to set prices, and it won’t be doing so in the future either.

“We don’t set different prices based on who you are or the time of day, and we won’t,” Furner wrote Friday. “Whether you’re buying groceries or electronics on a hot afternoon or in a........

© Fortune