SurveyMonkey is betting AI can make surveys useful again

Its biggest revamp in years uses AI to help users build surveys faster and turn human feedback into something businesses can actually act on.

[Image: SurveyMonkey]

SurveyMonkey is getting one of its biggest revamps since its founding in 1999.

Much of the upgrade, billed as Today’s SurveyMonkey, is designed to make it easier to use a range of AI tools to create and interpret surveys. But CEO Eric Johnson says the company, which promotes itself as “the world’s most popular survey platform,” remains as focused as ever on helping customers collect feedback from actual people. That comes as a growing number of startups offer AI........

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