Reputation Is Everything – OpEd
By Dr. Kimberlee Josephson
Spring school picture day arrives with predictable rituals—the combing of hair, the practicing of smiles, and the filling out of order forms that get crumpled up in backpacks. This year, it brings something else: scrutiny. America’s largest school photography company, Lifetouch, has landed in the headlines this month after newly surfaced Epstein-related ownership-chain disclosures triggered parental anger. The facts remain contested, but the reaction is revealing. For many families, the controversy isn’t just about one vendor. It’s about the uneasy feeling that they never had a choice to begin with. Regardless of order form submission, pictures are typically taken anyway.
In fact, if you want to understand how Americans experience “monopoly power,” look to the school pickup line instead of throwing scorn at big business. Parents know what it feels like to operate inside a captive market. When it comes to school photos via Lifetouch, book orders through Scholastic, yearbooks printed by Jostens, or reading incentives like Pizza Hut’s BOOK IT! program, families typically take what the school contracts provide. There is no aisle to compare alternatives. No bidding war for better prices. Such arrangements are often labeled “monopolies.” But that word deserves more precision.
A monopoly, properly understood, is not simply a firm with brand-name dominance or significant market share. A monopoly occurs only when competitive entry is blocked—when force or regulation prevents alternatives from........
