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Department of Homeland Security (DHS) Secretary Kristi Noem is under fire from disaster survivors for mismanaging the federal government’s response to recent storms, floods, and deadly wildfires as staffing cuts and controversial policy changes continue to cause chaos at the Federal Emergency Management Agency (FEMA).

Disaster survivors from 10 states and Puerto Rico gathered Monday on Capitol Hill for an emotional press conference to demand accountability from Noem for “systemic failures” at Noem’s department, which oversees FEMA. The survivors said communication shortfalls and mismanagement of emergency relief funds that in some cases caused months-long delays left officials and residents on the ground frustrated and confused after disaster struck.

Among the attendees were survivors of the devastating floods in central Texas, which claimed more than 130 lives in July. The survivors demanded a meeting with Noem and a personal visit from her to the flood-ravaged communities. They also are calling for a congressional hearing on the government’s response to the disaster.

“When FEMA cannot fully function, real people pay the price, and what happened in Sandy Creek cannot be allowed to happen again.”

“When FEMA cannot fully function, real people pay the price, and what happened in Sandy Creek cannot be allowed to happen again,” said Brandy Gerstner, who survived flash floods with her family in Leander, Texas.

The activism from the disaster survivors comes as President Donald Trump’s administration continues to bring controversy to FEMA. Earlier this month, the Trump administration installed an election denier and conspiracy theorist with no official government disaster response experience as a top administrator at FEMA. Gregg Phillips, a human resource official for the Texas state government, reportedly only has experience responding to disasters with religious groups and nonprofits. In one social media post, Phillips described himself as a “very vocal opponent of FEMA.”

Rafael Lemaitre, a former FEMA public affairs director and member of the advisory council to Sabotaging Our Safety, a FEMA watchdog group, said the hiring of Phillips to manage FEMA’s Office of Response and Recovery is part of a larger pattern of dismantling FEMA piece by piece.

“The only thing Gregg Phillips seems qualified for is running the Flat Earth Society — yet Trump put him in charge of saving American lives,” Lemaitre told Truthout in an email. “This clearly isn’t about keeping Americans safe when disaster strikes.”

Then, on December 12, officials

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