When the bank calls, take a breath

Last Friday morning, while standing in a crowded supermarket line with a full cart, David received a call that sounded completely legitimate. The voice was calm and authoritative. “This is Yair from your bank’s security department,” the caller said. “We see an unusual withdrawal attempt of NIS 4,500 from your account in Eilat. Is that you?”

David panicked. He was in Jerusalem, nowhere near Eilat. The........

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