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Creating an engaging culture in the workplace

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By Kim Jong-nam

Working as an organizational development consultant, I undertake many projects related to organizational culture, leadership, and change, that a client company asks my company to address. In doing so, I have been able to identify some trends in the differing perspectives that employees and management often have about their organizations. It is my experience that, nine times out of ten, employees and management hold opposing viewpoints on the very same organization. It is important to examine why they have these different understandings, as this can help corporations pursue a more cohesive cultural direction.

First, the comparative habits of the two parties is often different. In general, employees compare their organization to organizations that are more successful and/or better to work for. Since employees naturally value the effort and time that they contribute to their organizations, they want to be compensated accordingly. In order to find a standard to which to compare their own company, they look at better companies.

However, the perspective of management is usually different. Management tend to think that their own organization is average, because they are more focused on what they do for their employees. They always look for what their company is doing better than other companies. This is why their usual answer is that, although there........

© The Korea Times