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How do I avoid a convenience fee?

4 1 0
18.07.2019

I pay my Spark monthly account at a local PostShop. I am charged $1.98 fee to pay it by eftpos. The people at the PostShop tell me the fee is loaded by Spark and is known as a "convenience" fee. Is this okay?

Convenience fees pop up in all sorts of expected places.

It seems quite common for companies to charge extra for bills paid at NZ Post outlets.

A Spark spokesman says there are ways to avoid the fee - you could try paying via MySpark app, online, in a Spark store or by setting up a direct debit.

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