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Our trust is at record lows

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OPINION: I just ordered a whole bunch of stuff online: handed out my credit card willy-nilly with full trust the goods will be delivered.

I've also taken to staying at homestays with full trust the resident owner isn't going to attack me with an axe in the night.

I've moved money from one account to another online trusting it will be where I put it.

In this digital age, the way we engage with business feels like it is much more based on trust. Or is it?

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* Teens overwhelmed by career advice

Trust is intangible: founded largely on experience and word of mouth.

If you had told me 20 years ago that I would hand over my bank details so that I could have my groceries delivered to my door, I wouldn't have trusted you.

And if you'd said I would sleep in the same house as a........

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