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Treat all workers like millennials

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OPINION: Despite having lived with rapid change throughout my executive career, I continue to be surprised by the speed of change as it relates to the impact on the people we work with.

Most of us will be aware of the changing nature of work and the workplace. Most of us will also be aware of changing expectations in terms of how day to day matters are managed.

Expectations around the management of today's topical issues such as gender equality, diversity, executive behaviour, tolerance, employee safety and wellbeing and more, are all changing more rapidly than the capability of the managers charged with leading their people through the constantly shifting landscape.

As a result, we get well-meaning managers who sometimes get caught out, because they 'haven't done the right thing'. Their only transgression frequently comes down to the fact that they responded to something as they once might have done, when that response is no longer appropriate.

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I regularly see managers frozen because they are unsure of the way forward. I've even had senior executives calling me........

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