Just before Christmas I paid a visit to Ebbw Vale sorting office. I wanted not just to thank the staff during their busiest time of the year but also let them know that I was writing to Royal Mail management about how they, and their customers, were being let down.

For a while now I’ve been receiving messages from constituents about poor levels of service in parts of Blaenau Gwent & Rhymney. Mail not turning up for weeks on end in some areas, hospital appointments being missed due to late letters. Problems only worsening through the busy festive period.

I asked a question about this in Parliament........

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