When and Why “Management” Became a Dirty Word

“Managers do things right, leaders do the right things.”

This quote is attributed to Peter Drucker, but I have been unable to find it in his writings, and, having known Peter many years ago, I doubt that he would have said it. Once, when he was speaking to my undergraduate class, a student asked him to define “leadership.” Peter’s response was, “As Professor Riggio knows, I don’t believe in leadership.” He went on to give his definition of “Management,” which sounded a lot like most definitions of leadership, circa the late 1990s (even the students in the class noticed this).

Yet, the quote makes sense today. Management is seen as something inferior to leadership. Supervisors want to........

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