The Human-Bot Bond
Most conversations regarding the use and influence of AI are polarizing. Supporters strongly defend the benefits, such as the ability of AI to automate laborious or challenging tasks, provide us with tailored content and a wealth of information, and save us time. Those opposed note the potential for privacy violations, dilution of creativity and infringement on the artistic process when it comes to content creation, and fear of the overreliance on technology. It’s not AI itself, but rather how we use it that determines the ultimate impact it will have.
As a clinician in the relationship space, I have seen (and for full disclosure, have worked with) apps that utilize AI to provide curated content to users, engage with users about relationship health and overall well-being, and serve as an adjunct to therapy. It’s powerful and certainly compelling. AI can reduce, and in some cases completely remove, barriers to getting information and/or seeking help. It also may be a way to draw people into self-reflective activities and exercises who may otherwise be hesitant to go to therapy.
However, the flip side is that you are not interacting with another person and, as sophisticated as the models are (or at least as they stand now), they cannot pick up on the complex nuances of human interaction or replace a skilled clinician. I anxiously and eagerly await the changes that this space will see in the coming weeks and months.
A common and valid question is, can a person really form a connection with AI? Furthermore, if they can, what are the implications of such a relationship?
Research has demonstrated the ability of people to connect........
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