With the world's increasing divisiveness and polarization, it's important to try to remain open and nonjudgmental in our tone and words. Doing so can help us empathize, collaborate, and find solutions with one another. Previously, I highlighted examples of how to be more mindful of our language and what could be roadblocks to conversations.

Here are a few more conversation killers and suggestions to stay open:

As mentioned previously, avoiding saying "you ought to" or "you should," and using softer language like "have you considered," can foster open communication. Additionally, replace forceful words like "have to" and "must" and words that hint at a value judgment like "lazy" and "procrastinates." While these can sometimes feel like factual statements, they impose your perspective onto others. This approach can potentially shut down others' willingness to engage. Try, "It sounds like you primarily watch shows after work" or, "I noticed you tend to work on tasks the day before the deadline." This phrasing focuses more on the facts and can help........

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