In 2024, on my way to Iowa to lead training sessions on gratitude, I nearly derailed my own lesson before even boarding the plane.

At Indianapolis International Airport, while waiting in the secure (airside) area, I absentmindedly walked toward the exit that led back to the public (landside) section. I caught my mistake before reaching the exit, turned to head back—and that’s when an airport security officer stopped me.

She insisted that once I’d approached the exit, I could not re-enter without going through security again. The thought of taking off my shoes, removing things from my pockets, and waiting in line filled me with frustration. Irritation sharpened my voice as I snapped, “There’s no way I’m leaving!”

She calmly explained the rules again. I argued I hadn’t actually left—just walked in the wrong direction. She offered to check with her supervisor but returned with the same answer: I would have to exit and be........

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