It happened again. I completed a form to sign my daughter up for something academic, only to learn upon submission that the deadline had passed, meaning it was now too late to include my daughter in the opportunity. I went back to the email that alerted me to the event, but there was no deadline mentioned. The email only included the date of the opportunity, which was still two weeks away.

I often get emails that fail the empathy check. Empathy........

© Psychology Today