Are AI Ways Better Than Human Judgment?

Human judgment is a centuries-old, time-tested pathway to follow.

Technology has its place in how you navigate the world on a daily basis.

It’s all about finding the imaginary line that works for you.

Do you feel smarter, yet find it difficult to carry on a simple conversation with your contemporaries? Do you feel bored too quickly because your mind is racing a thousand miles an hour? How about finding it difficult to make a personal decision without consulting artificial intelligence for help? I think it’s time to locate the pause button and reset it for the sake of balance. Sometimes, taking a trip to a quiet place to regroup would help.

I made an out-of-state hotel reservation for a business trip, flying red-eye and arriving at the hotel by 6:20 a.m. I was keenly aware when I made the reservation that the hotel’s check-in time was 4:00 p.m. Interestingly, two days before my arrival date, the hotel front desk associate called me to confirm my visit and to check on whether I needed anything else before my arrival. I assured him that everything was okay.

On second thought, I decided to ask him if he could consider allowing me to check in earlier than 4:00 p.m. At first, he said there was no availability for early check-in. However, as we started talking about the purpose of my coming to their city as an invited guest of a prestigious university, my love for their ocean views, and how the hospitality of the natives makes a world of difference, he decided to reassign my room to the third floor and allowed me to check in for my 6:20 a.m. arrival. I was quite appreciative. Then I began to wonder what led to his change of mind. I guess the answer is best known to him.

His beneficial change of mind made me think about the importance of human judgment versus a possible artificial intelligence response to my request. If it were left to AI to make the decision for an early check-in, it may not have considered my request, because AI only operates........

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