Ending Healthcare’s A.I. Arms Race Before It Breaks the System |
Automated coding was meant to reduce burnout and friction, but without shared standards, it’s fueling conflict instead. Unsplash
The United States is facing a healthcare crisis that extends far beyond rising costs. Physician burnout is accelerating, access to care is eroding, particularly in primary care and rural or underserved communities, and administrative burden continues to crowd out time spent with patients. Clinicians are expected to diagnose and treat illness in addition to navigating an increasingly complex maze of documentation, billing rules and compliance requirements. That burden has become a major driver of workforce attrition across the system.
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See all of our newslettersTo cope, healthcare organizations are turning to artificial intelligence tools as a practical necessity. A.I. scribes are streamlining clinical documentation, while A.I.-enabled coding solutions are translating notes into accurate billing codes in real time. These technologies allow clinicians to focus more on care delivery and less on paperwork, an outcome that nearly every stakeholder agrees is overdue.
The operational benefits are clear. A.I. coding systems don’t just stop at reducing administrative workloads; they can also materially improve financial performance. Mercyhealth, for example, reported a 5.1 percent revenue increase after implementing an........