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Association says sorry after persistent leaks 'ruin' family's mental health

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A clinically vulnerable woman has criticised a housing association for "using Covid as an excuse" after unrepaired leaks, bubbling floors and wet furniture turned her disabled son into a "nervous wreck".

Broadland Housing Association has apologised to 54-year-old Tonya Hoyland following delays in repairing faults at the property she shares with her disabled son.

But Ms Holyand has hit out at the organisation, saying it had pushed her to the end of her tether.

The tap in Ms Hoyland's bathroom was leaking for weeks before the problem was sorted - Credit: Tonya Hoyland

According to the tenant, a leak in the bathroom that appeared at the beginning of February rendered the floor uneven and medically unsuitable for........

© Norwich Evening News

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