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Passengers wait 24 hours for flight as TUI unable to confirm end to chaos

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What should be the highlight of many people's year has turned into a living nightmare as chaos continues at Norwich Airport.

Droves of TUI flights have been delayed in recent weeks with some passengers now being delayed by more than 24 hours.

A spokeswoman for the airline said operational disruption is "a broad industry issue".

On Tuesday alone, the 12.15pm TUI flight from Palma Mallorca to Norwich was diverted via Doncaster.

Meanwhile the 1.40pm departure to Heraklion was estimated to depart at 10pm at the earliest the same day.

TUI passengers on the coach from Doncaster to Norwich - Credit: Ian Mackie

Passengers on the Mallorca flight were not informed about being transferred to Doncaster until they were sat on the plane.

Thorpe St Andrew county councillor Ian Mackie, who was among them, said: "This follows a pattern of serious disruption to TUI flights.

"I heard many saying they would not use Norwich Airport again. I fear that's the biggest loser in this disruption.

"Better contingency plans need to be put in place - quickly."

Councillor Ian Mackie - Credit: Ian Mackie

The flight from Norwich to........

© Norwich Evening News

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