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Mercerbell adds four senior staff to leadership team

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Customer experience agency Mercerbell has announced four internal leadership promotions.

Paul Henderson has extended his role to become general manager of operations. He has been with the agency for 17 years and will continue to lead the production and technology teams.

Matt Olanda has also been promoted to client services director after five years with the agency, during which he’s run accounts such as Caltex and Amex.

Jessica Farrell has joined........

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